PREPARING FOR APPOINTMENT

Wear comfortable clothing and shoes, and please leave jewelry at home. We are not responsible for any lost or damaged articles. To avoid irritation, shaving or waxing is not recommended prior to body exfoliation treatments.

UPON ARRIVAL

To maximize your experience, please arrive 10 minutes prior to your scheduled service. We encourage you to allow this extra time to complete any necessary documentation and begin to relax before your service begins.

For the comfort of all guests, please turn off cell phones before entering the wellness studio. Smoking is prohibited at all times. Your therapist reserves the right to terminate the service, without refund, if inappropriate language or actions occur.

Anyone accompanying you to your wellness appointment is welcome to wait in the waiting area.

For the safety and consideration of our team and other guests, we reserve the right to refuse services to any persons that have an active, infectious, or contagious skin disorder or condition, i.e., poison ivy, cold sores, inflamed psoriasis, head or body lice, open wounds, or contagious illnesses of any kind.

LATE ARRIVAL

If you arrive late, the length of your treatment will be reduced to the end as scheduled, allowing our therapists to take their next scheduled appointment on time.

Late arrivals will receive service for the balance of their appointment time; however, fees will not be reduced.

CANCELLATION POLICY

In the event that you need to cancel your scheduled appointment, we do require at least a 24-hour notice for all single appointments, and a 48-hour notice to cancel parties of 2 or more.

In the case of a same-day cancellation or if you fail to show, you will be charged 100% of the reserved service amount.

WELLNESS AT HOME

Because we are sure that you will enjoy your experience with us, we have provided you with the opportunity to purchase many of the products used in your session, as well as other merchandise.

GRATUITY:

Gratuities are not included in the service fee. Gratuity is never expected, but it is always appreciated and may be given at your discretion.

COMMUNICATION:

Please advise our team if you have any allergies, if you are pregnant, if you are recovering from a recent surgery, if you are taking any medical treatments, or have any existing medical concerns. If you have a history of or are currently in treatment for any type of cancer, please make our team aware of this in advance. Healing Touch is highly recommended and encouraged for our clients at any stage of cancer. However, we will need a completed Physician's Permission Form for Oncology Massage. We will gladly discuss your goals, preferences, and answer any questions with your Physician.

Give your therapist feedback as to your comfort. We are here to make this the most relaxing and beneficial treatment for you, so tell us what your needs are. If you would rather enjoy the treatment in silence, that is your choice, as well.

ONCOLOGY WELLNESS MASSAGE:

Oncology Massage is a form of bodywork that supports a person who has lived with or is undergoing therapies; the massage is designed to enhance the healing process throughout the various stages of cancer and recovery.

Oncology Massage respects the body's limits and the compromised conditions resulting from cancer and its treatments. Oncology Massage promotes and honors the healing process while strictly avoiding any retraumatizing of the body.

BENEFITS:

The benefits of oncology massage echo the benefits of massage, but oncology massage offers the clear opportunity to honor the self during a challenging time. By accepting self-value, a person can become more available to other people and to the experience of living.

Oncology Massage can relieve a wide scope of symptoms, including aches and pains, fatigue, stress and exhaustion, scarring, nausea, diarrhea, constipation, insomnia, lack of appetite, and various other side effects of chemotherapy and radiation.

Treatments have been reported to relieve depression, reduce stress, strengthen compromised body organs and systems, enhance feelings of well-being, and support and boost the immune system.

During the sessions, clients are positioned carefully to accommodate any surgical or radiation sites or devices, such as ports for chemotherapy infusions. Each session is individually customized to the needs of that day and moment, respecting specific healing processes and individuality.

In addition to on-site treatments, clients are educated in self-care techniques to be performed at home, which are designed to enhance strength, flexibility, movement, and postural awareness.

Depending on condition, needs, and preferences, the frequency of Oncology Wellness Massage sessions may vary from monthly to one or more times per week.

Align Total Wellness Disclaimer:

The information provided by Align Total Wellness, including its owner, employees, independent contractors, representatives, affiliates, volunteers, guest instructors, authorized educators, and anyone acting on behalf of Align Total Wellness, through this website, social media platforms, classes, workshops, events, consultations, appointments, printed materials, blogs, emails, newsletters, product descriptions, videos, digital content, and all other communications is intended for educational and informational purposes only. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition and should not be considered medical advice or a substitute for the advice, diagnosis, or treatment of a qualified physician or other licensed healthcare provider.

Align Total Wellness provides complementary wellness services and nurturing products designed to support relaxation, comfort, self-care, stress reduction, and overall well-being. Every individual is unique, and responses to massage therapy, oncology massage, manual lymphatic drainage, aromatherapy, holistic wellness coaching, guided breathing experiences, wellness education, and wellness products may vary. Individual results are not guaranteed.

Clients are responsible for providing complete, accurate, and current health information before every appointment and for notifying Align Total Wellness of any changes in their health status, medications, allergies, sensitivities, pregnancy, surgery, cancer treatment, lymphedema risk or diagnosis, or any other medical condition that may affect the safety or effectiveness of services or products.

Before using any wellness product, please review all ingredients carefully, perform a patch test when appropriate, discontinue use if irritation or an adverse reaction occurs, and keep all products out of the reach of children. If you are pregnant, nursing, undergoing cancer treatment, recovering from surgery, have lymphedema, or have any medical condition or concerns, consult your physician or qualified healthcare provider before receiving services or using wellness products.

By scheduling services, purchasing products, attending classes or events, or using any information provided by Align Total Wellness, you acknowledge that you are voluntarily participating in complementary wellness services and activities and accept full responsibility for your personal health and wellness decisions.

Align Total Wellness services, education, and products are intended to complement—not replace—the care provided by your physician, oncology team, or other qualified healthcare professionals.